Privacy and cookie statement - ProBrace

Privacy and cookie statement

Privacy-sensitive data or personal data is processed via our webshop. ProBrace considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:

- clearly specify our purposes before we process personal data, through this privacy statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- you first explicitly request permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data and also require that of parties that process personal data on our behalf;
- respect your right to make your personal data available for inspection, correction or deletion at your request.

ProBrace is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the web shop We recommend that you read it carefully.

If you have any questions, or want to know exactly what we keep of you, please contact ProBrace.

Order processing
When you place an order with us, we use your personal data to process it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your email address, telephone number, billing address, date of birth, name and address details, gender and payment details. We do this based on your permission. We keep this information until your order is completed. We keep certain customer data longer in connection with the statutory tax retention obligation.

Provide to third parties
We work with certain companies that can receive your personal data mentioned above from us.

We would like to send you advertisements about offers and new products or services. We do this:

- by email
- via social media

You can object to this advertisement at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not give your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so (for example, if the police requires this in the event of a suspected crime).

We keep statistics about the use of our webshop

Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in all the time. But we can also see that you are visiting us again.

When you visit our web store for the first time, we will display a notification explaining cookies. We will ask for your agreement to use these cookies.

You can disable the placing of cookies via your browser, but some things from our webshop will no longer work properly.

Google Analytics
We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with Google. It contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize the IP addresses.


Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust security and pay close attention to what can go wrong.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

- get an explanation of what personal data we have and what we do with it
- access to the precise personal data we have
- to have errors corrected
- the removal of obsolete personal data
- withdrawal of consent
- object to a particular use

Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Dutch Data Protection Authority.

Contact details:

Wiekenweg 61
3815 KL Amersfoort
[email protected]